# HamaraCRM > HamaraCRM (a product of Hamara Cloud CRM LLP) is a cloud-based customer relationship management (CRM) platform built in Hyderabad, India. The registered office is at Dr. A S Rao Nagar, Hyderabad 500062; the communication and client-facing office is at Aurobindo Orbit, Hitec City, Hyderabad 500081. It helps healthcare, sales, customer support and multi-branch service businesses manage clients, appointments, follow-ups, calls, WhatsApp, tickets, staff and reports from one platform. Pricing is in INR. Local on-site support is available in Hyderabad, with remote onboarding across India. ## Key facts - Product: HamaraCRM — cloud CRM software for Indian businesses - Company: Hamara Cloud CRM LLP - Communication / visiting office: Aurobindo Orbit, Floor 5, Hyderabad Knowledge City, Raidurg, Hitec City, opposite T-Hub, Hyderabad, Telangana 500081, India - Registered office: G1, Navyateja Niliyam, Naya Kranti Nagar, No 69, Dr. A S Rao Nagar, Hyderabad, Telangana 500062, India - GSTIN: 36AAQFH4269Q1ZE - Email: support@hamaracrm.com - Phone / WhatsApp: +91 766 000 0763 - Scale: 120+ business locations across India run on HamaraCRM - Founded: 2022 by Alkapally Komuraiah — Managing Partner, Hamara Cloud CRM LLP and Creator of HamaraCRM, Hyderabad — https://www.linkedin.com/in/komuraiah/ - Tagline: CRM for Everyone - Support hours: Monday to Friday, 9:30 am to 6:00 pm IST; replies within 1 business day - Free trial: available, no credit card required - Mobile apps: Android (Google Play) and iOS (Apple App Store) - Best for: clinics & hospitals, multi-branch businesses, sales teams, customer support teams, SMBs, education/coaching, real estate, salons & spas, dealerships ## What makes HamaraCRM different - Built and supported in India, priced in INR (no foreign-currency billing) - Native WhatsApp Business API, click-to-call and call logging - Multi-location support included as standard, not a paid upgrade - Industry-specific pre-built workflows (healthcare, sales, support, dental, salon, real estate, coaching) - Local Hyderabad support with on-site visits; remote onboarding pan-India - Full data export at any time on every plan ## Core features - [Client Management](https://hamaracrm.com/client-management/): complete client profiles, history, custom fields - [Appointment Scheduling](https://hamaracrm.com/appointment-scheduling/): calendars, slot booking, reminders - [Follow-up & Reminders](https://hamaracrm.com/follow-up-reminders/): automated follow-up reminders - [WhatsApp & Call Integration](https://hamaracrm.com/whatsapp-call-integration/): click-to-call, call logs, WhatsApp - [WhatsApp Marketing](https://hamaracrm.com/whatsapp-marketing/): WhatsApp Business API broadcasts and campaigns - [WhatsApp Blue Tick Verification](https://hamaracrm.com/whatsapp-blue-tick/): official verified business badge assistance - [No-Code Chatbot Builder](https://hamaracrm.com/no-code-chatbot-builder/): WhatsApp and website chatbots without code - [Dynamic Forms](https://hamaracrm.com/dynamic-forms/): online and internal CRM forms with direct sync - [Dynamic Fields](https://hamaracrm.com/dynamic-fields/): custom CRM fields with validation - [HamaraEmail](https://hamaracrm.com/hamaraemail/): business email inside the CRM — shared inbox, IMAP/SMTP, role-based access, templates, encryption - [Ticketing System](https://hamaracrm.com/ticketing-system/): email, form and WhatsApp support tickets with SLAs - [HR & Call Center Module](https://hamaracrm.com/hr-call-center-module/): staff, attendance, agent performance - [Analytics & Reports](https://hamaracrm.com/analytics-reports/): branch, staff, revenue and conversion reports - [Multi-Location Support](https://hamaracrm.com/multi-location-support/): branch-wise data + consolidated dashboards ## Solutions by industry - [Healthcare CRM](https://hamaracrm.com/healthcare-crm/): clinics, hospitals, multi-specialty centres - [Dental Clinic CRM](https://hamaracrm.com/dental-crm/): treatment plans, recalls, multi-chair scheduling - [Salon & Spa CRM](https://hamaracrm.com/salon-crm/): appointments, loyalty, multi-outlet - [Used Car Dealership CRM](https://hamaracrm.com/used-car-crm/): pre-owned dealers — seller/buyer pipelines, inventory ageing, RC transfer - [Real Estate CRM](https://hamaracrm.com/real-estate-crm/): lead capture, site visits, channel partners - [Coaching Institute CRM](https://hamaracrm.com/coaching-institute-crm/): enquiry-to-admission, batches, fees - [Sales & Marketing CRM](https://hamaracrm.com/sales-marketing/): pipeline, lead capture, automation - [Customer Support CRM](https://hamaracrm.com/customer-support/): ticketing and helpdesk - [Small Business CRM](https://hamaracrm.com/small-business-solutions/): affordable CRM for SMBs and startups - [Enterprise CRM](https://hamaracrm.com/enterprise-crm/): multi-branch, multi-team operations ## CRM software by city - [CRM Software in Hyderabad](https://hamaracrm.com/crm-software-in-hyderabad/) (also serves clinic CRM across Telangana incl. Warangal, Secunderabad, Karimnagar) - [CRM Software in Bangalore](https://hamaracrm.com/crm-software-in-bangalore/) - [CRM Software in Chennai](https://hamaracrm.com/crm-software-in-chennai/) - [CRM Software in Mumbai](https://hamaracrm.com/crm-software-in-mumbai/) ## Resources - [Features overview](https://hamaracrm.com/features/) - [Free Trial](https://hamaracrm.com/free-trial/) - [Pricing](https://hamaracrm.com/pricing/) (tailored INR quote by team size, branches and modules) - [Onboarding & Training](https://hamaracrm.com/onboarding/) - [Mobile App](https://hamaracrm.com/mobile-app/) - [Blog](https://hamaracrm.com/blog/) - [FAQ](https://hamaracrm.com/faq/) - [Contact / Book a Demo](https://hamaracrm.com/contact-us/) ## Common questions - Free CRM vs paid CRM (data storage limits, contacts, export, automation): https://hamaracrm.com/free-vs-paid-crm-software-which-one-is-better-for-you/ - Best cloud CRM software in Hyderabad: https://hamaracrm.com/best-cloud-crm-software-in-hyderabad-for-2025/ - Common CRM mistakes to avoid before buying: https://hamaracrm.com/common-mistakes-to-avoid-when-choosing-a-crm-software/ - Multi-location / multi-branch hospital CRM with consolidated patient pipeline: https://hamaracrm.com/multi-location-support/