Cloud CRM Built for Indian Businesses

HamaraCRM® is a Hyderabad-based cloud CRM software company helping healthcare networks, sales teams, customer support teams and multi-branch businesses run customer operations from one platform. We built HamaraCRM® for the way Indian businesses actually work — multiple branches, WhatsApp-first customers, walk-ins, calls, and teams that need real-time visibility without a complex setup.

Our Mission

To put every Indian business in control of its customer relationships. A clinic in Hyderabad, a sales team in Bengaluru and a multi-branch service business in Chennai should each get an enterprise-grade CRM that speaks their language, fits their workflow and is supported by people they can actually reach.

Our Success Story

Since launching, HamaraCRM® has grown from a focused product for Hyderabad-based clinics into a full cloud CRM platform used by sales, support and multi-location service teams across India. Every release is shaped by real customer feedback — owners, operations managers, doctors and front-desk staff who run their business on HamaraCRM® every day.

• Cloud-first platform with continuous releases, security patches and uptime monitoring.
• Branch-wise CRM deployed across single-location clinics and multi-city service businesses.
• Modern integrations shipped over the last year — Google Meet, Zapier, Pabbly Connect, Contact Form 7, click-to-call and WhatsApp.
• Local Hyderabad support with on-site visits and full remote onboarding for pan-India customers.
• End-to-end ownership — design, development, hosting, security and support all delivered by the HamaraCRM® team.

Industries We Serve

• Healthcare — clinics, hospitals, multi-specialty centres, dental, dermatology, fertility, eye care, physio chains.
• Sales & Marketing — B2B sales, services, real estate, education, SaaS.
• Customer Support — ticketing, helpdesk and post-sales success.
• Multi-branch service businesses — salons, fitness, training centres, retail and field service.
• SMBs and growing enterprises across India.

CRM Solutions We Provide

• Healthcare CRM for clinics, hospitals and multi-specialty centres
• Sales & Marketing CRM with WhatsApp, calls and pipeline analytics
• Customer Support CRM with built-in ticketing
• Client Management with full case history
• Multi-Location CRM for branches and chains
• WhatsApp & Call Integration
• Ticketing System for customer support

Why Businesses Choose HamaraCRM®

• Built in India, priced in INR — no surprise FX bills.
• Local Hyderabad support with on-site visits for nearby customers and pan-India remote support.
• Multi-location, multi-role from day one — not a paid upgrade.
• WhatsApp, call and ticket activity live inside the CRM, not outside it.
• Healthcare and SMB workflows ready out of the box.
• Transparent data ownership — full exports, backups, no lock-in.
• Continuous platform updates shipping new modules and integrations every quarter.

What Makes HamaraCRM® Different

Most CRMs treat India as an afterthought. HamaraCRM® is the opposite — every workflow is designed around how Indian teams actually sell, follow up and support customers. WhatsApp is first-class. Multi-branch is standard. Reports answer the questions owners actually ask. Support is in your time zone, in your language, with the option of an on-site visit when something matters.

Our Location in Hyderabad

HamaraCRM® is headquartered at Aurobindo Orbit, opposite T-Hub, Knowledge City, Hyderabad — at the centre of Hyderabad’s startup and SaaS ecosystem. We support customers across India and offer on-site visits for clients in and around Hyderabad.

Request a CRM Demo

Want to see HamaraCRM® in action? Contact our team for a free demo — online or on-site at your office in Hyderabad. We will walk through the modules that matter most for your business and answer pricing, onboarding and integration questions.