Salon & Spa CRM Software

Salon CRM for SalonsSpasWellnessMulti-Outlet

Run your salon, spa or wellness chain on HamaraCRM® — appointments, customer profiles, loyalty, staff performance and multi-outlet reports.

CRM Software Built for Salons and Spas

Salons and spas live on repeat customers, loyalty and great service experience. HamaraCRM® Salon CRM brings every customer visit, every preferred stylist, every package balance and every follow-up into one cloud platform — designed for Indian salon chains, spa networks and wellness brands.

What Salons and Spas Use HamaraCRM® For

  • Customer profiles — visit history, preferred stylists, allergies, product preferences and package balance.
  • Appointment scheduling — stylist, room and slot-wise calendars with automated reminders.
  • Loyalty and packages — track membership balances, package redemptions and birthday offers.
  • WhatsApp engagement — appointment reminders, post-service feedback and offer broadcasts.
  • Walk-ins and online bookings — capture both walk-in customers and online bookings through HamaraCRM® forms.
  • Staff performance — track which stylist or therapist drives revenue and customer return rate.
  • Multi-outlet management — branch-wise customers, staff, packages and revenue reports.

Why Salons Choose HamaraCRM®

  • Indian salon workflow — walk-ins, packages, festival rushes, regional language WhatsApp.
  • Stylist-wise calendars — book the right person, avoid double bookings.
  • Package and loyalty balance in one view — front-desk knows exactly what each customer is owed.
  • WhatsApp marketing campaigns for festivals, new services and bridal seasons.
  • Multi-outlet reports — see which branch outperforms others.

Multi-Outlet Salon and Spa Chains

Multi-location support lets a salon chain run each outlet independently while management sees consolidated revenue, customer return rate and staff performance across all branches. Add WhatsApp marketing for retention campaigns and the chatbot builder for after-hours bookings.

Related Use Cases

  • Fitness studios and gyms
  • Wellness retreats and yoga centres
  • Ayurveda and Unani clinics
  • Bridal makeup studios
  • Mens grooming and barber chains

Book a Salon CRM Demo

Talk to our Hyderabad team for a HamaraCRM® demo tailored to your salon, spa or wellness business.

Benefits of Hamara CRM?

Centralized Data

All customer info in one place

Actionable Insights

Data to guide decisions

Secure & Scalable

Safe & grows with you

Automated Engagement

Easy alerts follow-ups

Scheduling & Billing

Appointments & invoicing

Seamless Collaboration

Teams stay aligned & informed

Why choose Hamara CRM?

Stylist-Wise Calendars

Stylist, therapist and slot-wise scheduling so the right person is always free for the right service.

Loyalty & Packages

Track membership balances, package redemptions, birthday offers and festive promotions.

WhatsApp Retention

Automate appointment reminders, post-service feedback and seasonal offer campaigns.

Multi-Outlet Reports

Branch-wise revenue, customer return rate and staff performance in consolidated dashboards.

Growing Together: Empower Your Business
for Success with Hamara CRM

Frequently Asked Questions

Can HamaraCRM® handle a multi-outlet salon chain?
Yes. Multi-location support gives each outlet its own customers, staff and packages while head office sees consolidated reports.
Does the CRM track loyalty and packages?
Yes. Membership balances, package redemptions and birthday offers can be tracked per customer.
Can customers book online?
Yes. HamaraCRM® dynamic forms let customers book from your website. Optional no-code chatbots handle after-hours bookings.
Does HamaraCRM® send WhatsApp reminders?
Yes. The official WhatsApp Business API integration handles appointment reminders, post-service feedback and offer campaigns.
Is HamaraCRM® suitable for a single salon?
Yes. HamaraCRM® scales from a single-chair salon to a multi-city chain with the same core features.
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