WhatsApp Marketing Software

WhatsApp Marketing Inside Your CRM

HamaraCRM® WhatsApp Marketing connects your business directly to the official WhatsApp Business API. Run bulk broadcasts, schedule campaigns, automate follow-ups and track every delivery, read and reply — all without leaving your CRM dashboard. Designed for Indian sales, healthcare and support teams that already use WhatsApp as their primary customer channel.

What You Can Do With WhatsApp Marketing

• Bulk WhatsApp broadcasts — send approved message templates to thousands of opted-in contacts at once.
• Scheduled campaigns — plan promotional messages, festival greetings and follow-up reminders in advance.
• Personalised messages — merge customer name, appointment date, branch or any CRM field into each message.
• Contact segments — target by branch, doctor, product interest, source or any custom CRM field.
• Delivery and read tracking — see exactly which contacts received, read and replied to every campaign.
• Automated follow-ups — trigger reminders for unpaid invoices, missed appointments or stalled leads.

Built on the Official WhatsApp Business API

HamaraCRM® uses the official Meta-approved WhatsApp Business API. Your business name and verified profile appear on every message, opt-in records are kept, and message templates go through WhatsApp’s approval workflow — keeping your number safe from blocks and your campaigns compliant with WhatsApp’s commerce policy.

Why WhatsApp Marketing Outperforms Email and SMS

Open rates on WhatsApp consistently run above 90% — far higher than email (15–25%) and SMS (40–60%). For Indian businesses, WhatsApp is also where customers prefer to ask questions, confirm appointments and complete purchases. Combining WhatsApp Marketing with your sales pipeline and follow-up workflows means every message contributes to revenue, not just inbox noise.

Use Cases by Industry

• Healthcare — appointment reminders, post-consultation follow-ups, vaccination drives, lab report alerts.
• Sales teams — new product launches, demo invitations, quote follow-ups, festive offers.
• Customer support — ticket status updates, satisfaction surveys, service renewals.
• Multi-branch businesses — branch-specific promotions, opening-hours updates, event invitations.

Apply for the WhatsApp Blue Tick

Pair WhatsApp Marketing with the official WhatsApp Business verified badge so customers see your verified business name on every message and trust each broadcast.

Get Started With WhatsApp Marketing

Talk to our Hyderabad team to enable the WhatsApp Business API on your number, set up message templates and run your first campaign from HamaraCRM®.