One shared inbox
Your whole team answers from the same WhatsApp inbox.
WhatsApp for your teamsalessupportclinicsshops
Most of your customers message on WhatsApp. Hamara WhatsApp keeps every chat in one place inside your CRM, so your whole team can answer — not just one person’s phone.
Think about where your customer chats sit right now. Most likely on one staff member’s phone. When that person is busy, on leave, or quits, the chats go with them. A customer asks a question, nobody answers, and you lose the order without ever knowing it happened.
Hamara WhatsApp sorts this out. Every business WhatsApp chat lands in one screen inside your CRM. Your team sees them together. You decide who replies to what. And each message stays stuck to that customer, so whoever picks it up next already knows the story.
Your whole team works from the same WhatsApp inbox, not five separate phones.
Hand over a chat in one click. They get it, and you can see it’s being handled.
Every message sits on the customer’s profile. No more “who spoke to them last?”
The answers you type ten times a day, ready to send in one tap.
It runs on the official WhatsApp Business API, so your number stays safe.
Open chats, replied chats, the ones still waiting — you always know where things stand.
A customer message is money waiting. When chats are spread across phones, some always slip through. With one inbox your team sees in a second what still needs a reply, and gets to it before the customer loses interest and messages your competitor.
New staff joins? They open the CRM and start replying with the full history in front of them. Someone leaves? The chats stay with the business. Your customer relationships don’t walk out the door with an employee.
The WhatsApp chat, the calls, the notes, the past orders — one screen. So when a customer writes in, you’re not starting from scratch. You already know who they are and what they bought. Hamara WhatsApp works next to WhatsApp marketing for broadcasts, click-to-call and call logs, and your support desk.
Shops, clinics, car dealers, coaching centres, real-estate teams, support desks — any business where customers message first and expect a quick reply. If WhatsApp is where your work happens, this is where it belongs.
Your whole team answers from the same WhatsApp inbox.
Hand a chat to the right person and see it get handled.
Every message stays on the customer record, even after staff change.
Runs on the official WhatsApp Business API, so your number stays safe.