HamaraCRM® is a Hyderabad-based cloud CRM software platform built for the way Indian businesses actually run — multi-branch, WhatsApp-first, walk-ins, calls and mixed online and offline workflows. Cloud-based, priced in INR, supported on-the-ground in Hyderabad.

Cloud CRM for Hyderabad Businesses

HamaraCRM® is headquartered at Aurobindo Orbit, opposite T-Hub, Knowledge City, Hyderabad. Healthcare networks, sales teams, customer support teams and multi-branch service businesses across Hyderabad and pan-India use HamaraCRM® to manage clients, appointments, follow-ups, calls, WhatsApp, tickets, staff and reports — from one cloud login.

Why Local Businesses Need CRM Software

• Customer conversations live across WhatsApp, calls, walk-ins and email — without a CRM, they live in personal phones.
• Multi-branch businesses cannot answer “which branch is leaking leads?” without one consolidated dashboard.
• Follow-ups are the difference between booked and lost revenue. Manual follow-ups always drift.
• Owners need branch-wise revenue, staff performance and call activity in real time, not weekly Excel reports.
• Compliance and data ownership matter — a local cloud CRM gives you accountability and exports.

Best CRM for Healthcare, Sales and Support Teams

HamaraCRM® ships pre-built workflows for the three buyer profiles that drive demand in Hyderabad:

• Healthcare — clinics, hospitals, multi-specialty centres, dental, dermatology, fertility, eye care and physio chains.
• Sales & Marketing — B2B sales, services, real estate, education, SaaS.
• Customer Support — ticketing, helpdesk, post-sales success.

HamaraCRM® Features at a Glance

• Client Management — complete client profiles, history, custom fields.
• Appointment Scheduling — calendar view, slot booking, reminders.
• Follow-up & Reminders — automated reminders and an overdue queue.
• WhatsApp & Call Integration — click-to-call, WhatsApp messaging, call logs.
• Ticketing System — email, form and WhatsApp tickets with SLAs.
• HR & Call Center — staff, attendance, agent performance.
• Multi-Location Support — branch-wise staff, clients and reports.
• Analytics & Reports — revenue, calls, branches and conversions.

CRM for Clinics and Healthcare Businesses in Hyderabad

Hyderabad has one of India’s most active healthcare ecosystems. Multi-specialty clinics, dental and dermatology chains, fertility centres and diagnostic labs across Banjara Hills, Jubilee Hills, Madhapur, Gachibowli and Kondapur use HamaraCRM® to manage patient records, appointments, follow-ups, billing, WhatsApp reminders and branch-wise revenue. See Healthcare CRM.

CRM for Sales and Marketing Teams

Capture leads from your website, ads, WhatsApp and inbound calls. Automate follow-up sequences, run a clean pipeline, log every call and watch staff-level conversion rates in real time. Sales & Marketing CRM details.

CRM for Customer Support Teams

Run all customer support tickets — email, form, WhatsApp — from a single inbox with SLAs, assignments and full conversation history attached to the right client. Customer Support CRM.

Why Choose HamaraCRM® in Hyderabad

• Built and supported locally — on-site visits available in Hyderabad.
• INR pricing — predictable, India-friendly billing.
• Multi-location and roles are standard, not paid upgrades.
• Pre-built modules for healthcare, sales and support.
• WhatsApp + call activity live inside the CRM.
• Full data ownership — clean exports and backups.

Book a Free CRM Demo

See HamaraCRM® running on your business workflow. Contact our Hyderabad team for a free demo — online or on-site at your office. We will tailor the walkthrough to the branches, teams and modules that matter for you.